Questions about what we do / make / sell?

Overwhelmed by the vista of accurate picking expanding before you, and unsure where to begin? Please check out our FAQ page.

Links to share? Technical questions? Looking for feedback?

Sign up for an account on our site, then head to the Cracking the Code Forum. It’s a great place to talk technique, submit video of your playing for feedback, and get answers to your questions on music and technique.

Need to contact us directly?

Please send us an email at support [AT] troygrady [DOT] com.

Please note:

  • We can’t diagnose issues in your playing technique over email. If you have questions, our blog and YouTube channel are our best public resources on technical topics, and our forum is the best place to talk about these things! You should also consider becoming a Masters in Mechanics member to get access to all the learning material on our site.
  • Feel free to send us links, feedback, and other suggestions, but please don’t send us video attachments. If you’d like to share a video of your playing for feedback, the best way is to create a post on the Technique Critique section of the forum, then paste a link to an unlisted YouTube video along with any questions.


—Troy and the Cracking the Code Team